Home » W. Edwards Deming W. Edwards Deming W. Edwards Deming 1 If you do not know how to ask the right question, you discover nothing. W. Edwards Deming Know, Question Add to Collection 2 Any manager can do well in an expanding market. W. Edwards Deming Manager, Well, Market Add to Collection 3 Eliminate numerical quotas, including Management by Objectives. W. Edwards Deming Management, Objectives Add to Collection 4 American management thinks that they can just copy from Japan. But they don't know what to copy. W. Edwards Deming Management, Know, American Add to Collection 5 Lack of knowledge... that is the problem. W. Edwards Deming Knowledge, Problem, Lack Add to Collection 6 Export anything to a friendly country except American management. W. Edwards Deming Management, American Add to Collection 7 The prevailing system of management has crushed fun out of the workplace. W. Edwards Deming Management, Fun, Workplace Add to Collection 8 The emphasis should be on why we do a job. W. Edwards Deming Job, Why, Should Add to Collection 9 The average American worker has fifty interruptions a day, of which seventy percent have nothing to do with work. W. Edwards Deming Work, Day, American Add to Collection 10 In Japan, a company worker's position is secure. He is retrained for another job if his present job is eliminated by productivity improvement. W. Edwards Deming Job, Improvement, Company Add to Collection 11 Whenever there is fear, you will get wrong figures. W. Edwards Deming Fear, Wrong Add to Collection 12 My mother was my biggest role model. She taught me to hate waste. We never wasted anything. W. Edwards Deming Mother, Hate, Role Model Add to Collection 13 The result of long-term relationships is better and better quality, and lower and lower costs. W. Edwards Deming Quality, Better, Result Add to Collection 14 You can not define being exactly on time. W. Edwards Deming Time, Define Add to Collection 15 In 1945, the world was in a shambles. American companies had no competition. So nobody really thought much about quality. Why should they? The world bought everything America produced. It was a prescription for disaster. W. Edwards Deming Competition, Quality Add to Collection 16 Rational behavior requires theory. Reactive behavior requires only reflex action. W. Edwards Deming Action, Behavior, Theory Add to Collection 17 You should not ask questions without knowledge. W. Edwards Deming Knowledge, Questions Add to Collection 18 All anyone asks for is a chance to work with pride. W. Edwards Deming Work, Pride, Chance Add to Collection 19 People don't like to make mistakes. W. Edwards Deming Mistakes, People, Like Add to Collection 20 Hold everybody accountable? Ridiculous! W. Edwards Deming Ridiculous, Hold, Everybody Add to Collection 21 'Quality' means what will sell and do a customer some good - at least try to. W. Edwards Deming Good, Quality, Customer Add to Collection 22 I predicted in 1950 that in five years, manufacturers the world over would be screaming for protection. It took only four years. W. Edwards Deming World, Years, Protection Add to Collection 23 No one knows the cost of a defective product - don't tell me you do. You know the cost of replacing it, but not the cost of a dissatisfied customer. W. Edwards Deming Me, Know, Customer Add to Collection 24 The big problems are where people don't realise they have one in the first place. W. Edwards Deming People, Problems, Place Add to Collection 1 2 next › last »